Service includes:
- Installing a bracket and mounting one TV.
- Connecting all necessary video and basic audio components (if needed).
Things to consider:
- What size is the TV?
- What type of surface will it be mounted to?
- What kind of mount do you need?
- Can you help lift the TV?
(Please note we are sending only one person and if the TV is too big or too heavy, the tech might not be able to lift the TV alone and might have to cancel the work order.)
Add-ons:
- In-wall cord concealment
- External cord masking
- Mount a soundbar
- Dismount existing TV
- LED Strip Lights
- Install basic wall shelves
Service includes:
- Dismount your TV from the wall
- Disconnect and remove any relevant AV components
- Remove the mount from the wall or Remount another TV on existing bracket with same mount.
Service includes:
- Connect all necessary video components and cables
- Configure a supplied sound bar
- Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
- Configure with an existing wireless network
Explain capabilities and limitations
Service includes:
- Survey and evaluate the installation location
- If necessary, unmount television
- Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
- If necessary, re-mount television
- If in-wall concealment is not possible, external cord concealment options will be offered
Things to consider:
- Do you need us to provide in-wall cord concealment parts?
- Do we need to dismount and remount your TV?
Service includes:
- Hook up your streaming device to a TV or receiver
- Connect to the Internet and perform first-time set up
- Install and set up your streaming video apps
- Demonstrate streaming device functionality
(Note: Please verify that you have an available video input on your TV or receiver for your new device.)
Things to consider:
- What kind of streaming device do you have?
--- (Amazon Fire, Roku, Google Chromecast, Apple Tv, Etc.)
- What streaming services will be synced with your device?
--- (Netflix, Hulu, Disney+, HBO, Amazon Prime, Etc.)
Service includes:
- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles
Things to consider:
- What kind of computer do you have?
--- (Windows, Mac, Chrome, Others, I don’t know)
- What other devices would you like the tech to sync to your computer once it’s setup?
--- (Printer, speaker, additional monitor, external hard drive)
- What is the current state of the computer?
--- (Unboxed but not set up or is it still in the box?)
Service includes:
- Ensure compatibility and install software
- Perform any necessary software updates
- Set up any relevant shortcuts
- Uninstall unwanted software when applicable
Service Includes:
- Install or Re-install on operating system on one computer (OS discs are required and will not be supplied)
- Ensure that all necessary drivers have been installed
- Make sure system is up to date
- Verify the system is functioning properly
Things to consider:
- What kind of computer do you have?
--- (Windows, Mac, Chrome, Others, I don’t know)
- What operating system is being installed?
- Do you possess all the necessary install disks/software?
Service includes:
- Troubleshoot or setup one active email account
- Configure account settings and features
- Demonstrate webmail functionality
Things to consider:
- Is your computer demonstrating any of the following?
--- (starts, but crashes or freezes right away; makes loud noises; will not recognize peripheral devices; difficulty opening software/downloads; starts, but crashes or freezes right away)
- What kind of computer do you have?
- What operating system are you running?
Service includes:
- Troubleshoot one computer
- Perform a full-system sweep for all viruses, spyware, and malware
- Remove viruses, spyware, and malware if present
- Repair related OS issues
- Install supplied antivirus and antispyware software
- This service does not include data recovery/transfer services.
Things to consider:
- What symptoms is your computer displaying?
--- (FBI warning, error messages/pop-ups, computer randomly locks up, files appearing/disappearing, other)
- What operating system are you running?
Service includes:
- Increase speed and performance of your computer
- Perform system cleanup and defragmentation
- Get rid of any unnecessary programs
- Cleanup physical hardware
- Extra charges will apply in the event that virus removal is needed. You will be notified beforehand.
Things to consider:
- What symptoms is your computer displaying?
--- (Slow navigation speeds, long start or shutdown times, unresponsive keystrokes, other)
Service includes:
- Connect to wi-fi network if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality
Things to consider:
- What's the make/model of your printer?
- How many devices need to be connected to the printer?
- How will the printer connect?
Service includes:
- Troubleshoot printer issue
- Perform necessary printer repairs
- Ensure printer is functioning properly
(Note: This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.)
Things to consider:
- What's the issue with your printer?
--- (Poor print quality, cannot connect to one or more devices, will not connect to the network, other)
- What’s the make and model of your printer?
- How does the printer connect?
Service includes:
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the network
- Install and configure wireless connections
Service includes:
- Troubleshoot connectivity issues
- Install and configure network cards and wireless connections
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the wireless network
Service includes:
- Provide assessment of the installation area
- Install smart thermostat
- Connect device to existing WiFi network and perform first-time set up
- Install and set up mobile app
- Demonstrate commonly used features
(Note: A functioning thermostat is required at the installation area.)
Things to consider:
- What kind of thermostat do you have?
--- (Nest, Ecobee, Honeywell, etc.)
- Have you already attempted installation?
- Are there any additional temperature sensors being installed along with your thermostat?
- Is the new device being installed in the same location as an existing functioning thermostat?
- Is your current thermostat high voltage or low voltage?
- Do you need a C-wire installed to complete your thermostat installation?
- What type of mobile device will be used to control your thermostat?
Service includes:
- Remove and inspect your current doorbell
- Confirm compatibility
- Install video doorbell
- Connect to WiFi and perform first-time setup
- Customize device preferences
(Note: A functioning doorbell is required at the installation area for hard-wired video doorbells.)
Things to consider:
- What kind of doorbell do you have?
--- (Ring, Nest, Simplisafe, Arlo, Skybell, Blink, Etc.)
- Is the new device being installed in the same location as an existing functioning doorbell?
- Will you need any of these additional devices provided by your tech?
--- Doorbell Transformer Replacement (+$79), WiFi Extender (+$79)
- What type of mobile device will be used to control your doorbell?
Service includes:
- Set up and configure one smart hub
- Connect your smart home devices to your smart hub
- Install and connect any associated mobile application
- Demonstrate smart hub functionality
Service includes:
- Professional wall hanging for pictures frames, mirrors, or other artwork
- Installation of wall mounted shelves
- We'll hang items up to 12ft high and bring a ladder if needed!
- Drywall and plaster interior walls only
- 50lb weight limit per item
Things to consider:
- Will we need to bring a ladder?
- Briefly describe the items that needs to be hung or installed
Small Item (Largest dimension smaller than 35")
Large Item (Largest dimension greater than 35")
Service includes:
- Professional assembly of one indoor or outdoor furniture item
(If you need more than one item assembled, each item will be treated as a separate order)
Things to consider:
- Installation of furniture must be in the desired room/place. We will not build furniture in one room and move it into another.
- You provide the parts and instructions, we'll handle the rest
- 2 dining chairs or stools can be considered one small item
- Small Item (Items like dining chairs, stools, and end tables)
- Medium Item (Items like coffee tables, basic desks, dining tables, and smaller bookcases)
- Large Item (Items like dressers, bed frames, entertainment centers, and desks with multiple drawers)
Things to consider:
- Is this a new lighting/fan installation or replacement of existing lighting/fan?
- Will we need to bring a ladder?
MOBILE DEVICE SETUP AND SUPPORT
SMART SECURITY CAM INSTALLATION
SMART LOCK INSTALLATION & SETUP
ALARM SYSTEM INSTALLATION
GAMING CONSOLE SETUP
TV, AUDIO, OR VIDEO DEVICE HOOK-UP
HOME THEATER HOOK-UP & SETUP
LIGHT BULB CHANGING
DOOR AND LOCK INSTALLATION
SHOWER HEAD INSTALLATION
MINOR ELECTRICAL WORK
BLINDS
ELECTRONIC DISPOSAL / RECYCLE
GENERAL MOUNTING
Very professional and helpful! Helped me get it set up even though i didn’t have wifi yet. He even brought in his hotspot to me!
Dan G.
Milwaukee, WI
He did a great job mounting my TV. Thank you so much.
Takela W.
Mount Pleasant, WI
Installation itself is done excellently. Really appreciated that he was able to install our shelf as well.
Marlene V.
New Berlin, WI
Mike was nice, professional, personable, and most importantly, knowledgeable.
Jeremy P.
Franklin, WI