Services

Comprehensive list of all the services we offer and some of the questions we'll need you to answer so that we can process your order.

TV & Home Entertainment

TV Mounting:

Service includes:
- Installing a bracket and mounting one TV.
- Connecting all necessary video and basic audio components (if needed).

Things to consider:
- What size is the TV?
- What type of surface will it be mounted to?
- What kind of mount do you need?
- Can you help lift the TV?
(Please note we are sending only one person and if the TV is too big or too heavy, the tech might not be able to lift the TV alone and might have to cancel the work order.)

Add-ons:
- In-wall cord concealment
- External cord masking
- Mount a soundbar
- Dismount existing TV
- LED Strip Lights
- Install basic wall shelves

TV Dismount or Remount:

Service includes:
- Dismount your TV from the wall
- Disconnect and remove any relevant AV components
- Remove the mount from the wall or Remount another TV on existing bracket with same mount.

TV Hook-up and Setup:

Service includes:
- Connect all necessary video components and cables
- Configure a supplied sound bar
- Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
- Configure with an existing wireless network
Explain capabilities and limitations


Wire In-Wall Concealment:

Service includes:
- Survey and evaluate the installation location
- If necessary, unmount television
- Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
- If necessary, re-mount television
- If in-wall concealment is not possible, external cord concealment options will be offered

Things to consider:
- Do you need us to provide in-wall cord concealment parts?
- Do we need to dismount and remount your TV?

Video Streaming Device Setup & Support:

Service includes:
- Hook up your streaming device to a TV or receiver
- Connect to the Internet and perform first-time set up
- Install and set up your streaming video apps
- Demonstrate streaming device functionality

(Note: Please verify that you have an available video input on your TV or receiver for your new device.)

Things to consider:
- What kind of streaming device do you have?
--- (Amazon Fire, Roku, Google Chromecast, Apple Tv, Etc.)
- What streaming services will be synced with your device?
--- (Netflix, Hulu, Disney+, HBO, Amazon Prime, Etc.)

Computers

New Computer Setup:

Service includes:
- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles

Things to consider:
- What kind of computer do you have?
--- (Windows, Mac, Chrome, Others, I don’t know)
- What other devices would you like the tech to sync to your computer once it’s setup?
--- (Printer, speaker, additional monitor, external hard drive)
- What is the current state of the computer?
--- (Unboxed but not set up or is it still in the box?)

Software Install or Uninstall:

Service includes:
- Ensure compatibility and install software
- Perform any necessary software updates
- Set up any relevant shortcuts
- Uninstall unwanted software when applicable


OS (Operating System) Install or Re-install:

Service Includes:
- Install or Re-install on operating system on one computer (OS discs are required and will not be supplied)
- Ensure that all necessary drivers have been installed
- Make sure system is up to date
- Verify the system is functioning properly

Things to consider:
- What kind of computer do you have?
--- (Windows, Mac, Chrome, Others, I don’t know)
- What operating system is being installed?
- Do you possess all the necessary install disks/software? 

Email or Online Account Setup or Support:

Service includes:
- Troubleshoot or setup one active email account
- Configure account settings and features
- Demonstrate webmail functionality

Computer Repair & Help:

Things to consider:
- Is your computer demonstrating any of the following?
--- (starts, but crashes or freezes right away; makes loud noises; will not recognize peripheral devices; difficulty opening software/downloads; starts, but crashes or freezes right away)
- What kind of computer do you have?
- What operating system are you running? 

Virus Removal & Clean-up:

Service includes:
- Troubleshoot one computer
- Perform a full-system sweep for all viruses, spyware, and malware
- Remove viruses, spyware, and malware if present
- Repair related OS issues
- Install supplied antivirus and antispyware software
- This service does not include data recovery/transfer services.

Things to consider:
- What symptoms is your computer displaying?
--- (FBI warning, error messages/pop-ups, computer randomly locks up, files appearing/disappearing, other)
- What operating system are you running?

Computer Tune-up:

Service includes:
- Increase speed and performance of your computer
- Perform system cleanup and defragmentation
- Get rid of any unnecessary programs
- Cleanup physical hardware
- Extra charges will apply in the event that virus removal is needed. You will be notified beforehand.

Things to consider:
- What symptoms is your computer displaying?
--- (Slow navigation speeds, long start or shutdown times, unresponsive keystrokes, other)

Printers

Printer Setup:

Service includes:
- Connect to wi-fi network if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality

Things to consider:
- What's the make/model of your printer?
- How many devices need to be connected to the printer?
- How will the printer connect?




Printer Troubleshooting or Repair:

Service includes:
- Troubleshoot printer issue
- Perform necessary printer repairs
- Ensure printer is functioning properly

(Note: This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.)

Things to consider:
- What's the issue with your printer?
--- (Poor print quality, cannot connect to one or more devices, will not connect to the network, other)
- What’s the make and model of your printer?
- How does the printer connect?

WiFi & Network

New WiFi Connection Setup:

Service includes:
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the network
- Install and configure wireless connections

WiFi & Network Connectivity Support:

Service includes:
- Troubleshoot connectivity issues
- Install and configure network cards and wireless connections
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the wireless network

Smart Home

Smart Thermostat Installation & Setup:

Service includes:
- Provide assessment of the installation area
- Install smart thermostat
- Connect device to existing WiFi network and perform first-time set up
- Install and set up mobile app
- Demonstrate commonly used features

(Note: A functioning thermostat is required at the installation area.)

Things to consider:
- What kind of thermostat do you have?
--- (Nest, Ecobee, Honeywell, etc.)
- Have you already attempted installation?
- Are there any additional temperature sensors being installed along with your thermostat?
- Is the new device being installed in the same location as an existing functioning thermostat?
- Is your current thermostat high voltage or low voltage?
- Do you need a C-wire installed to complete your thermostat installation?
- What type of mobile device will be used to control your thermostat?

Video Doorbell Installation:

Service includes:
- Remove and inspect your current doorbell
- Confirm compatibility
- Install video doorbell
- Connect to WiFi and perform first-time setup
- Customize device preferences

(Note: A functioning doorbell is required at the installation area for hard-wired video doorbells.)

Things to consider:
- What kind of doorbell do you have?
--- (Ring, Nest, Simplisafe, Arlo, Skybell, Blink, Etc.)
- Is the new device being installed in the same location as an existing functioning doorbell?
- Will you need any of these additional devices provided by your tech?
--- Doorbell Transformer Replacement (+$79), WiFi Extender (+$79)
- What type of mobile device will be used to control your doorbell?

Smart Hub or Speaker Setup:

Service includes:
- Set up and configure one smart hub
- Connect your smart home devices to your smart hub
- Install and connect any associated mobile application
- Demonstrate smart hub functionality

Around the Home

Wall Hanging:

Service includes:
- Professional wall hanging for pictures frames, mirrors, or other artwork
- Installation of wall mounted shelves
- We'll hang items up to 12ft high and bring a ladder if needed!
- Drywall and plaster interior walls only
- 50lb weight limit per item

Things to consider:
- Will we need to bring a ladder?
- Briefly describe the items that needs to be hung or installed
 
Small Item (Largest dimension smaller than 35")
Large Item (Largest dimension greater than 35")


Furniture Assembly:

Service includes:
- Professional assembly of one indoor or outdoor furniture item
(If you need more than one item assembled, each item will be treated as a separate order)

Things to consider:
- Installation of furniture must be in the desired room/place. We will not build furniture in one room and move it into another.
- You provide the parts and instructions, we'll handle the rest
- 2 dining chairs or stools can be considered one small item

- Small Item (Items like dining chairs, stools, and end tables)
Medium Item (Items like coffee tables, basic desks, dining tables, and smaller bookcases)
Large Item (Items like dressers, bed frames, entertainment centers, and desks with multiple drawers)


Light Fixture or Ceiling Fan Replacement / Installation:

Things to consider:
- Is this a new lighting/fan installation or replacement of existing lighting/fan?
- Will we need to bring a ladder?

OTHER SERVICES OFFERED

MOBILE DEVICE SETUP AND SUPPORT
SMART SECURITY CAM INSTALLATION
SMART LOCK INSTALLATION & SETUP
ALARM SYSTEM INSTALLATION
GAMING CONSOLE SETUP
TV, AUDIO, OR VIDEO DEVICE HOOK-UP
HOME THEATER HOOK-UP & SETUP
LIGHT BULB CHANGING
DOOR AND LOCK INSTALLATION
SHOWER HEAD INSTALLATION
MINOR ELECTRICAL WORK
BLINDS
ELECTRONIC DISPOSAL / RECYCLE
GENERAL MOUNTING 

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Testimonials

Very professional and helpful! Helped me get it set up even though i didn’t have wifi yet. He even brought in his hotspot to me!

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Dan G.

Milwaukee, WI

He did a great job mounting my TV. Thank you so much.

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Takela W.

Mount Pleasant, WI

Emeka did a fantastic TV mounting job! He was knowledgeable, precise, and careful throughout the process. Will definitely hire him again for future jobs.

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Matt K.

New Berlin, WI

Fantastic Work! Mounted all TV's in less than 1 hr. I will definitely be calling him for my future TV mounting needs!

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Debra O. 

Franklin, WI

I am so glad I found this company for my TV mounting issues. He was extremely prompt, easy to schedule, and did a wonderful job mounting my tv at the perfect viewing height. He measured the TV to get the best sense of how it would look when placed on the wall and did an incredible job very quickly. I would recommend him to anyone looking for his service and will be coming back the next time I need another TV mounted. 

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Methu B.

Greenfield, WI

Very friendly and knowledgeable. Never been more satisfied with a TV mounting job. Had all the equipment for the job and was very efficient. Our wall-mounted TV looks great. Highly recommend!

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Vasuki P.

Milwaukee, WI

Great experience with Mike. He actually answers his phone, gets scope of projects, upfront cost estimate. He listens to and confirms what you want. He comes prepared. I highly recommend him for wall TV mounting and installation with behind-the-wall wires.

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Pat

Shorewood, WI

We had our TV mounted and were very happy with the results. Communication was quick, clear and professional throughout the process. For any future tech and TV mounting needs, we know who we’ll be reaching out to!

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Andrew Z.

Waukesha, WI

Get in Touch

Email

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Phone

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